April 2002 - July 2007
Business Systems Analyst
Leonardo DRS
As one of the few members on the Corporate IT team at the headquarters of a mid-sized DoD contractor, I worked on a wide variety of projects, ranging from rolling out infrastructure monitoring applications to designing and implementing payment processing web functionality in support of several internal charity programs.
Skills & Technologies Used
Active Listening
Requirement Elicitation
Requirement Documentation
Test Design and Execution
Unit Testing
End-to-End Testing
Broad Technical Acumen
Rapid Skill Acquisition
Process Analysis
Database Development in MS Access
Data Transformation
Pick-Basic Programming
Web Development w/ HTML CSS and JavaScript
Technical Writing
April 2005 - May 2005
Programmer Analyst
Cyberweld.com
Contracted to design, code and deploy an automated utility to integrate product data from Yahoo! Store to Google Shopping.
Skills & Technologies Used
XML
PHP
Data Analysis
SFTP
CRON
July 2007 - May 2010
Implementation Consultant
Workstream, Inc.
After rapidly acquiring domain knowledge in Compensation Planning during an internal project at DRS, I swiftly onboarded with Workstream to deliver SaaS solutions for distributed compensation planning. Having already achieved mastery of the product, I spent my first day on the job in front of a customer with our delivery team.
In addition to Compensation Planning, I cross-trained and implemented Recruiting & Applicant Tracking solutions as demand required.
Skills & Technologies Used
Requirement Elicitation
Requirement Documentation
Business Rule Analysis
Project Management
Expectation Management
Fit/Gap Analysis & Resolution
SQL
VBA
End-User Training
QA Testing
May 2010 - September 2017
Principal Consultant
Taleo / Oracle
Upon leaving Workstream and earning my Bachelors degree in Business from Rutgers University, I had a choice between SuccessFactors and Taleo. I decided to join Taleo based on cultural fit and a shared vision for the future of Human Capital Management (HCM) and how we delivered value to customers.
While at Taleo, I expanded my domain expertise from Compensation Planning to include Recruiting, and Learning Management.
I enjoyed the variety of projects and people I worked with daily, ranging from Chief Information Officers (CIOs) and Chief People Officers (CPOs) to ground-level experts responsible for our projects' success.
Skills & Technologies Used
Trusted Advisory Role
Data Quality Analysis
Requirement Elicitation
Requirement Documentation
Project Management
End-User Training
Fit/Gap Analysis
QA Testing
HTML & CSS
January 2018 - August 2020
Senior Business Analyst
CVS Health
Starting as a 3rd-party consultant, I was converted to full-time 5 weeks into a 12 week CTH contract. I spent the majority of my time working with the owners of the pharmacy benefits management (PBM) system, who worked closely with end-user customers.
As customer processes evolved, we needed to add features that enabled them to continuously improve and innovate.
I particularly appreciated the collaboration we fostered, not only within the Business Analysis team, but also cross-functionally with the Development, QA, and Operations teams.
Skills & Technologies Used
Rapid Skill Acquisition
Requirement Elicitation
Requirement Analysis
User Flow Diagramming
Data Flow Diagramming
Mentoring
August 2020 - January 2022
Business & Data Analyst Consultant
Self-Employed
Hired as a consultant to lead a long-running project aimed at simplifying and streamlining the reconciliation of complex GL accounting practices related to gift card management.
Worked closely with a database programmer/analyst and the accounting teams to document processes, uncover hidden complexities, and propose solutions to reduce the time spent sifting through data to match detailed transactions with aggregated GL postings.
Skills & Technologies Used
Rapid Skill Acquisition
Requirement Elicitation
Requirement Analysis
User Flow Diagramming
Data Flow Diagramming
Mentoring
PowerBI
MS Excel Pivot Tables
April 2022 - April 2024
Implementation Consultant
Unit4 Software
Soon after my contract work was complete, I was contacted by a former colleague who had recently sold his Compensation Planning SaaS startup to Unit4, in need of an experienced and passionate consultant to jump in and take the reins while staff and infrastructure were in transition.
Onboarding was quick, but I was held back by a combination of application defects and the globally distributed structure of the technical team. Due to my previous experience with SaaS products and SQL, I was granted the permissions needed to more effectively serve my customers.
Skills & Technologies Used
Consulting
Trusted Advisory Role
Rapid Skill Acquisition
Requirement Elicitation
Microsoft Power Automate
Product Management
SQL Queries
mySQL Databases
Jenkins DevOps
S3 File Stores